Latest update: 10, April 2023 by Sébastien FELIX (Founder of Influence Society) Subscribe to our Hospitality Insights here to get the next one.

At Influence Society, we firmly believe that "the best way to predict the future is to create it." Embracing cutting-edge technology is one way to achieve that vision. Today, we are excited to introduce you to ChatGPT, a powerful tool that holds the potential to transform the hotel industry and create even more customized experiences for guests.

This comprehensive guide aims to cover all hotel departments that can benefit from using ChatGPT in their daily operations, from customer service and sales to marketing and employee training. We understand the importance of context and practicality, so we have included concrete examples and prompts to help you visualize how ChatGPT can revolutionize your hotel's processes and enhance your guests' experiences.

With the ever-evolving landscape of the hotel industry, it is crucial to stay ahead of the competition and capitalize on innovative technologies like ChatGPT. Join us on this journey to discover how ChatGPT can reshape the future of your hotel, streamline operations, and ultimately, contribute to unforgettable guest experiences.

What is ChatGPT?

How to access ChatGPT?

How to use ChatGPT?

ChatGPT’s impact on the Hotel Industry

Everything starts with a Prompt

Please find below links to different departments that can benefit from ChatGPT, including Sales, E-Reputation Management, Communication, Email Marketing, Influencer Marketing, and SEO. Each link contains prompts and examples on how to formulate and use prompts for each department of your hotel or hotel group.

Prompts for Sales

Prompts for E-Reputation Management

Prompts for Social Media